Privacy Policy

At IDH Performance & Tuning, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting our website, scheduling services, or contacting us directly.

Information We Collect

We collect personal and vehicle-related information only when necessary to provide our services effectively. This may include:

Your name, phone number, and email address
Vehicle make, model, year, and condition
Service history and preferences
Payment and billing information (secured through third-party processors)
Website usage data (via cookies and analytics tools)

How We Use Your Information

Your information is used to:

Schedule and manage service appointments
Communicate with you regarding your vehicle or service updates
Process payments and invoices
Improve our website, services, and customer experience
Respond to inquiries and provide customer support
Fulfill legal or regulatory obligations

We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

Information Sharing

We may share your information only under the following conditions:

With trusted third-party service providers (e.g., payment processors or part suppliers), strictly to complete requested services
When required by law or legal obligation
To protect the safety, rights, or property of IDH Performance & Tuning, our customers, or the public

All partners are held to strict confidentiality and data protection standards.

Data Security

We take all reasonable precautions to protect your data from unauthorized access, misuse, or disclosure. This includes:

Secured website protocols (SSL encryption)
Password-protected internal systems
Limited access to sensitive customer data by authorized personnel only

Cookies and Website Tracking

Our website may use cookies and basic analytics tools to understand user behavior and enhance your browsing experience. This includes:

Remembering preferences
Monitoring site traffic
Identifying potential improvements

You can disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Correct any inaccurate or outdated information
Request deletion of your information, where applicable
Withdraw consent for marketing communication at any time

To make such a request, contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services implies acceptance of the revised terms.